Efficient and affordable. Professional and down to earth workers. From the beginning of choosing what was best for my AC needs and buying a new water heater, James sat with me and discussed all the options. Then having Daniel and his crew come the next day to install it all. They were efficient, professional and very knowledgeable. What’s great is that Boonstra uses their own people to come and install. They took everything apart and put everything new in. I recommend Boonstra to anyone who wants a smooth process in buying the best equipment for what you need and having the job done right.
Nicole v
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May 27, 2025
We’ve been Boonstra customers for years, and have always appreciated the service received. We are on an annual maintenance plan. The most recent booking created some issues. We had a window from 8-12 but no technician arrived until 1:30. When I called at noon, the reception indicated they could reschedule us or we could wait. Well we had waited 4 hours already and to go through that again and waste another day seemed ridiculous. I asked to speak with the operational manager, Brad, and reception said they would relay the message. Once the technician, Dallas, arrived, Brad called. I explained that I understood their booking system but that it had failed. Brad listened and provided a solution for future bookings. This reassured me that Boonstra will continue to provide good customer service. Dallas, the technician, was friendly, professional and thorough. He completed the work within an hour. In November when they return, Brad has already confirmed that the booking time will be honoured. As a customer, that is the service we expect and we will continue to have our furnace & AC serviced by Boonstra.
Beverley Schulz
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May 14, 2025
I have Boonstra come out to check our furnace/air conditioner every spring and fall. They have always been very kind, honest and even give good honest opinions. I've never had a bad experience with any of their technicians! This time we had Jimmy. As expected, very curious, polite and thorough.
Great job Boonstra! You've got me for life!!
Beverley
Taryn McConkey
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June 01, 2025
We had another great experience with Boonstra for our new air conditioner from start to finish. They were on-time, friendly and delivered great service. Nolan and Zack were super to deal with and knowledgeable. We are repeat customers and will continue to be!
Nicholas Beland
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June 02, 2025
Technician was great, I had appliances from 3 different companies, he came and checked the furnace from Boonstra to make sure there was no warranty defects, and showed me the likely issue, which was under warranty from the other equipment provider. Very appreciative of the help. I'd recommend them for any future service and will definitely use them when we replace the older units.
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120 Nebo Rd #2, Hamilton, ON L8W 2E4, Canada
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Efficient and affordable. Professional and down to earth workers. From the beginning of choosing what was best for my AC needs and buying a new water heater, James sat with me and discussed all the options. Then having Daniel and his crew come the next day to install it all. They were efficient, professional and very knowledgeable. What’s great is that Boonstra uses their own people to come and install. They took everything apart and put everything new in. I recommend Boonstra to anyone who wants a smooth process in buying the best equipment for what you need and having the job done right.
We’ve been Boonstra customers for years, and have always appreciated the service received. We are on an annual maintenance plan. The most recent booking created some issues. We had a window from 8-12 but no technician arrived until 1:30. When I called at noon, the reception indicated they could reschedule us or we could wait. Well we had waited 4 hours already and to go through that again and waste another day seemed ridiculous. I asked to speak with the operational manager, Brad, and reception said they would relay the message. Once the technician, Dallas, arrived, Brad called. I explained that I understood their booking system but that it had failed. Brad listened and provided a solution for future bookings. This reassured me that Boonstra will continue to provide good customer service. Dallas, the technician, was friendly, professional and thorough. He completed the work within an hour. In November when they return, Brad has already confirmed that the booking time will be honoured. As a customer, that is the service we expect and we will continue to have our furnace & AC serviced by Boonstra.
I have Boonstra come out to check our furnace/air conditioner every spring and fall. They have always been very kind, honest and even give good honest opinions. I've never had a bad experience with any of their technicians! This time we had Jimmy. As expected, very curious, polite and thorough. Great job Boonstra! You've got me for life!! Beverley
We had another great experience with Boonstra for our new air conditioner from start to finish. They were on-time, friendly and delivered great service. Nolan and Zack were super to deal with and knowledgeable. We are repeat customers and will continue to be!
Technician was great, I had appliances from 3 different companies, he came and checked the furnace from Boonstra to make sure there was no warranty defects, and showed me the likely issue, which was under warranty from the other equipment provider. Very appreciative of the help. I'd recommend them for any future service and will definitely use them when we replace the older units.