Was having a good dinner with my family and was enjoying the company, when the food came out though I swear someone stole one of the pieces of chicken on the Mac and cheese was missing. When I asked the server she said “yeah let me just pull that out my ass” and preceded to leave the table. Honestly wasn’t a bad experience
Jacob Mills
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December 30, 2024
I attended this location on Wednesday, December 18, 2024 with my family. We were seated at 4:15pm by our server. The restaurant was empty. Once we were seated our server never returned. We waited for roughly 20 minutes before leaving.
We decided to give this location a second chance and attended today. Our server was nice and kind and quickly took our orders. My wife ordered the chicken tenders and fries. Once our food arrived we could not believe the lack of quality and quantity of the chicken tenders which were essentially scraps of little to no chicken and fried batter.
Of note the chicken tenders come at a price of $18.98
We spoke to our server who also agreed the the quality was not up to par. Overall I have attend this location twice and have experienced poor customer and food the does not resemble what what is advertised. Ultimately I find it disrespectful that this is what was served.
Michelle Toth
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February 10, 2025
Great atmosphere and the staff was amazing! Accommodated my request of 2 tables without any issues and the waitress was amazing! So friendly and attentive! The food was delicious and I found it to be good value for what you pay! Just wish they had a bit more options on the menu, but we throughly enjoyed our time!
Kurt St Gelais
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December 12, 2024
What a joke… this is definitely not the first time I’ve bit my tongue after ordering from this place. First and foremost Kelsey’s as a whole is good this SPECIFIC LOCATION is far from QUALITY.
However, desperation got to us and we caved and ordered hoping you guys could redeem yourselves.
But..
Still making Caesar wraps unmixed with stale and ripped tortillas with a side of stale cold fries. Absolutely TERRIBLE. The owners should really reevaluate their kitchen staff.
Kat
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November 12, 2024
Pretty nice place, our server was the only server for a bit so took a while to place the order and get our food out. she was very accommodating especially during happy hour. We had a few apps that we shared. I wish the layered the nachos pretty good so you get a bit of everything in between and not just on the top.
Overall not bad. Would come back again
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1550 Upper James St, Hamilton, ON L9B 2L6, Canada
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Was having a good dinner with my family and was enjoying the company, when the food came out though I swear someone stole one of the pieces of chicken on the Mac and cheese was missing. When I asked the server she said “yeah let me just pull that out my ass” and preceded to leave the table. Honestly wasn’t a bad experience
I attended this location on Wednesday, December 18, 2024 with my family. We were seated at 4:15pm by our server. The restaurant was empty. Once we were seated our server never returned. We waited for roughly 20 minutes before leaving. We decided to give this location a second chance and attended today. Our server was nice and kind and quickly took our orders. My wife ordered the chicken tenders and fries. Once our food arrived we could not believe the lack of quality and quantity of the chicken tenders which were essentially scraps of little to no chicken and fried batter. Of note the chicken tenders come at a price of $18.98 We spoke to our server who also agreed the the quality was not up to par. Overall I have attend this location twice and have experienced poor customer and food the does not resemble what what is advertised. Ultimately I find it disrespectful that this is what was served.
Great atmosphere and the staff was amazing! Accommodated my request of 2 tables without any issues and the waitress was amazing! So friendly and attentive! The food was delicious and I found it to be good value for what you pay! Just wish they had a bit more options on the menu, but we throughly enjoyed our time!
What a joke… this is definitely not the first time I’ve bit my tongue after ordering from this place. First and foremost Kelsey’s as a whole is good this SPECIFIC LOCATION is far from QUALITY. However, desperation got to us and we caved and ordered hoping you guys could redeem yourselves. But.. Still making Caesar wraps unmixed with stale and ripped tortillas with a side of stale cold fries. Absolutely TERRIBLE. The owners should really reevaluate their kitchen staff.
Pretty nice place, our server was the only server for a bit so took a while to place the order and get our food out. she was very accommodating especially during happy hour. We had a few apps that we shared. I wish the layered the nachos pretty good so you get a bit of everything in between and not just on the top. Overall not bad. Would come back again