Dinner was absolutely aweful.
Looked aweful. Not appealing. The chicken was supposed to have a balsamic cream sauce. Whatever was on it was gross. Veggies were watery. Mashed Potatoes were tasteless and lumpy. We scraped the sauce off and put butter on chicken. Has to use a lot of salt and pepper. I don't use salt.
Waitress brought us coffee, we said thank you. She said nothing. Not even you're welcome.
Some other girl brought our dinner. Our waitress never asked us if it was ok. She asked us if we wanted more coffee. We said yes. Coffee was the best part of dinner.
Harvey's chicken burger would have been 100 times better.
Will NOT be back!!!
Times the two of us.
IndianaRick RB
-
November 15, 2025
Great place to eat
Good food and service was excellent đź‘Ś. We always come up oncea month from the US to get together with my kids. This was. Great choice. We were Sat and serviced perfectly. Will be going again. No wait portion size was good and all 5 of us had great .eals.
Sarah Hollings
-
October 18, 2025
Came in last night, absolute disaster. We waited 15 minutes for a server to come to our table..when she arrived, it was very apparent this was her first serving job. Asked for a spicy Caesar, she asked if I wanted it “hot”, ordered Burt Reynolds’s shots for the table only to be told they had no “butter snaps”. Took drinks another 15 minutes to arrive. We ordered our food, my husband ordered the chicken fried chicken, I had the Buffalo chicken sandwich (both of which specify on the menu that it’s 2 pieces of chicken). When the food got to our table, both meals only had 1 piece of chicken. My husband made a comment about the single piece of chicken and that they used the wrong gravy, the server told us they ran out of gravy earlier and that the menus had changed but not been updated, which should have been communicated earlier. After sending his food back, it came out with the correct gravy (weird). Fast forward to paying the bill. After paying, we realized we were charged for 3 Burt Reynolds’s shots that we never got. I walked up to the bar, and our server was around the corner blatantly talking to the bartender about how terrible we were and how we only gave her $121 on a $120 bill. When she came around the corner and saw me, she looked like a deer in headlights. I showed her the bill and the bartender rectified the problem. All in all, it was a terrible night.
Avry Skye
-
June 01, 2025
My girlfriends and I came with my two kids for dinner and our server Lauren was fantastic!
She helped us out with getting us a new high chair when we realized the one my son was sitting in had a screw lose and kept him entertained and smiling as well.
She was super on top of the table and the food and drinks came in great timing!
Would definitely come again!!
Sara West
-
October 06, 2025
Went to the Kelsey’s today to watch the Jays game. Service was awesome and the food was great! Got the happy hour nachos and they did not disappoint!
Our Address
1550 Upper James St, Hamilton, ON L9B 2L6, Canada
Claim Listing: Kelseys Original Roadhouse
Please Login or Register an Account to Claim Listing
Dinner was absolutely aweful. Looked aweful. Not appealing. The chicken was supposed to have a balsamic cream sauce. Whatever was on it was gross. Veggies were watery. Mashed Potatoes were tasteless and lumpy. We scraped the sauce off and put butter on chicken. Has to use a lot of salt and pepper. I don't use salt. Waitress brought us coffee, we said thank you. She said nothing. Not even you're welcome. Some other girl brought our dinner. Our waitress never asked us if it was ok. She asked us if we wanted more coffee. We said yes. Coffee was the best part of dinner. Harvey's chicken burger would have been 100 times better. Will NOT be back!!! Times the two of us.
Great place to eat Good food and service was excellent đź‘Ś. We always come up oncea month from the US to get together with my kids. This was. Great choice. We were Sat and serviced perfectly. Will be going again. No wait portion size was good and all 5 of us had great .eals.
Came in last night, absolute disaster. We waited 15 minutes for a server to come to our table..when she arrived, it was very apparent this was her first serving job. Asked for a spicy Caesar, she asked if I wanted it “hot”, ordered Burt Reynolds’s shots for the table only to be told they had no “butter snaps”. Took drinks another 15 minutes to arrive. We ordered our food, my husband ordered the chicken fried chicken, I had the Buffalo chicken sandwich (both of which specify on the menu that it’s 2 pieces of chicken). When the food got to our table, both meals only had 1 piece of chicken. My husband made a comment about the single piece of chicken and that they used the wrong gravy, the server told us they ran out of gravy earlier and that the menus had changed but not been updated, which should have been communicated earlier. After sending his food back, it came out with the correct gravy (weird). Fast forward to paying the bill. After paying, we realized we were charged for 3 Burt Reynolds’s shots that we never got. I walked up to the bar, and our server was around the corner blatantly talking to the bartender about how terrible we were and how we only gave her $121 on a $120 bill. When she came around the corner and saw me, she looked like a deer in headlights. I showed her the bill and the bartender rectified the problem. All in all, it was a terrible night.
My girlfriends and I came with my two kids for dinner and our server Lauren was fantastic! She helped us out with getting us a new high chair when we realized the one my son was sitting in had a screw lose and kept him entertained and smiling as well. She was super on top of the table and the food and drinks came in great timing! Would definitely come again!!
Went to the Kelsey’s today to watch the Jays game. Service was awesome and the food was great! Got the happy hour nachos and they did not disappoint!