One of the best mandarin locations in Ontario.
Our server Bishal was very accommodating and consistently checked up on us through our meal. The manager of the store was even kind enough to introduce himself greet every table in our room! The staff here are always very kind and welcoming and the food is always very tasty. Heavily recommend this Mandarin location!
Yewande A
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January 25, 2026
Food wasn't great that day, the fried rice had some part uncooked. The kids who usually enjoys other location of mandarin also complained about the food not as nice. There were limited options here, no watermelon, no soft serve yogurt. Services wasn't great either, had to ask for water several times, waited for a long time for our drinks to be served. It wasn't so busy for dinner which is why I was disappointed.
Mandy Stone
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January 07, 2026
First time eating at this restaurant. Wasn’t feeling super hungry for the buffet so they let our table of four order off the takeout menu, some dishes to share. Ended up being one of the best Chinese food we’ve had, with plenty to take home. Would definitely go again!
Sue
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December 29, 2025
Amazing food including salad 🥗, soups, fresh carved & grilled meats, rice, veg, a variety of desserts 🍨 ..the list goes on. Tons of seating for big gatherings. Staff are so friendly and helpful. Always decorated for the seasons. Highly recommend.
Chen Deng
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December 30, 2025
Mandarin Restaurant is a well-known buffet restaurant, and overall I would rate my experience here as four stars. The food quality is definitely the strongest part of the restaurant and the main reason it deserves a positive rating. There is a wide variety of dishes, including both Chinese and Western options, and most of the items are fresh, flavorful, and well prepared. The dessert and fruit sections are also plentiful, which makes it a very enjoyable place for families or groups with different tastes. From a purely dining perspective, the food selection and consistency are impressive and worth recommending.
However, the main reason I did not give a full five-star rating is the service experience. Compared with the quality of the food, the service level clearly has room for improvement. Some of the staff appeared impatient or indifferent, and the communication felt mechanical rather than welcoming. At times, it seemed like they were rushing through their tasks without much attention to the guests’ dining experience. Simple requests were handled in a somewhat cold or dismissive manner, which created an atmosphere that didn’t match the otherwise pleasant dining environment. For a restaurant of this scale and price level, I believe service should feel warmer, friendlier, and more attentive.
The atmosphere of the restaurant is comfortable but not particularly outstanding. The dining hall is spacious and clean, and the seating arrangement works well for families and large groups. However, it can get quite busy and noisy during peak hours, which makes the experience feel more functional than relaxing. It still serves its purpose as a casual buffet restaurant, but it doesn’t quite deliver a refined or carefully curated dining ambience. That being said, the environment is acceptable and suitable for gatherings, celebrations, or casual meals.
To summarize, Mandarin Restaurant delivers strong value in terms of food variety and taste, which remains its biggest attraction. It is a good choice if you are mainly coming for the buffet selection and the amount of food available. However, the service staff’s attitude and professionalism significantly affect the overall dining experience. If the management could strengthen staff training, improve communication, and encourage a more customer-oriented approach, this restaurant would easily move closer to a five-star standard.
Overall, I would still recommend Mandarin Restaurant for its food, but I also hope to see meaningful improvement in service quality in the future.
Our Address
1508 Upper James St, Hamilton, ON L9B 1K3, Canada
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One of the best mandarin locations in Ontario. Our server Bishal was very accommodating and consistently checked up on us through our meal. The manager of the store was even kind enough to introduce himself greet every table in our room! The staff here are always very kind and welcoming and the food is always very tasty. Heavily recommend this Mandarin location!
Food wasn't great that day, the fried rice had some part uncooked. The kids who usually enjoys other location of mandarin also complained about the food not as nice. There were limited options here, no watermelon, no soft serve yogurt. Services wasn't great either, had to ask for water several times, waited for a long time for our drinks to be served. It wasn't so busy for dinner which is why I was disappointed.
First time eating at this restaurant. Wasn’t feeling super hungry for the buffet so they let our table of four order off the takeout menu, some dishes to share. Ended up being one of the best Chinese food we’ve had, with plenty to take home. Would definitely go again!
Amazing food including salad 🥗, soups, fresh carved & grilled meats, rice, veg, a variety of desserts 🍨 ..the list goes on. Tons of seating for big gatherings. Staff are so friendly and helpful. Always decorated for the seasons. Highly recommend.
Mandarin Restaurant is a well-known buffet restaurant, and overall I would rate my experience here as four stars. The food quality is definitely the strongest part of the restaurant and the main reason it deserves a positive rating. There is a wide variety of dishes, including both Chinese and Western options, and most of the items are fresh, flavorful, and well prepared. The dessert and fruit sections are also plentiful, which makes it a very enjoyable place for families or groups with different tastes. From a purely dining perspective, the food selection and consistency are impressive and worth recommending. However, the main reason I did not give a full five-star rating is the service experience. Compared with the quality of the food, the service level clearly has room for improvement. Some of the staff appeared impatient or indifferent, and the communication felt mechanical rather than welcoming. At times, it seemed like they were rushing through their tasks without much attention to the guests’ dining experience. Simple requests were handled in a somewhat cold or dismissive manner, which created an atmosphere that didn’t match the otherwise pleasant dining environment. For a restaurant of this scale and price level, I believe service should feel warmer, friendlier, and more attentive. The atmosphere of the restaurant is comfortable but not particularly outstanding. The dining hall is spacious and clean, and the seating arrangement works well for families and large groups. However, it can get quite busy and noisy during peak hours, which makes the experience feel more functional than relaxing. It still serves its purpose as a casual buffet restaurant, but it doesn’t quite deliver a refined or carefully curated dining ambience. That being said, the environment is acceptable and suitable for gatherings, celebrations, or casual meals. To summarize, Mandarin Restaurant delivers strong value in terms of food variety and taste, which remains its biggest attraction. It is a good choice if you are mainly coming for the buffet selection and the amount of food available. However, the service staff’s attitude and professionalism significantly affect the overall dining experience. If the management could strengthen staff training, improve communication, and encourage a more customer-oriented approach, this restaurant would easily move closer to a five-star standard. Overall, I would still recommend Mandarin Restaurant for its food, but I also hope to see meaningful improvement in service quality in the future.