I’m not sure if it’s a location thing but the location on upper james is very sub par.Only because my server was so nice I still tipped her 20 dollars after messing up my order twice with me and one person.The food just arrived very sloppy and not appealing to look at let alone eat. My make up order we went over it twice and not sure if she relayed this to the kitchen or if this falls on the kitchen and they just did what they wanted to do my steak came out bloody and runny when I asked for slightly pink.Wanted to give the benefit of the doubt for it being busy but was relatively empty. So I have a credit I use it for take out. I asked for a chicken sandwich with everything on side and a side of hot sauce. I get the soggiest buns that were literally wet and not edible plus all coleslaw and garnishing on the burger when I asked for nothing on it.
Warren Wolf Wilson
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August 25, 2024
I know I've only gave a review without any details prior but I just had to update as my experience at Montana's on Upper James was absolutely amazing! A friend and I went here for dinner and the restaurant was bustling with many hungry patrons already inside. We were seated by a very nice host and was graced with a very pleasant smile of our server, Jessica. She tried her best to accommodate so many guests in the establishment including ourselves. Our food arrived and I will admit that there were a few things that were not up to par at first but Jessica and her manager did the utmost best to rectify the situation to the best of their ability. Kudos to the staff at this restaurant for making sure we were satisfied and we will be back! Keep up the good work😊
Bradley Rexworthy
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April 24, 2024
I have worked in restaurants for almost 2 decades and I am always weary of restaurant etiquette wherever I go. My server Riley was absolutely amazing, I was there just to eat and do some work and he gave me my space when I needed but always made sure to check up on me. Food was great too, nothing beats that damn fire cracker shrimp!!!
Thank you Montanas for your hospitality, Michelle the GM is also a superstar and very kind and warming.
Avi
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March 27, 2024
Went on wing night special. It was empty with only a few tables. Food took long to arrive, they told us they were struggling to find us Wings when they brought it. When we got the food we Didn't have utensils, water not refilled. Hard to find a server. Tried salt and pepper and honey garlic. Not the greatest wings. Restaurant is a little accessible, but Floors are super slippery.
Liam
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September 21, 2024
Food was great, but the service was even better! We had the delight of having Brett as our waiter for the evening and he absolutely killed it! If waiter of the year is a thing, it belongs to him. He's in a league of his own. He always made sure we were happy, checked in with us at a tasteful interval, and his table-side manner and conversation were awesome. Don't think I've ever had such an amazing waiter in my entire life. Brett definitely helped make the Upper James location the best Montanas in the area. If you're heading out for dinner, make sure you get sat in his section.
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1508 Upper James St, Hamilton, ON L9B 1K3, Canada
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I’m not sure if it’s a location thing but the location on upper james is very sub par.Only because my server was so nice I still tipped her 20 dollars after messing up my order twice with me and one person.The food just arrived very sloppy and not appealing to look at let alone eat. My make up order we went over it twice and not sure if she relayed this to the kitchen or if this falls on the kitchen and they just did what they wanted to do my steak came out bloody and runny when I asked for slightly pink.Wanted to give the benefit of the doubt for it being busy but was relatively empty. So I have a credit I use it for take out. I asked for a chicken sandwich with everything on side and a side of hot sauce. I get the soggiest buns that were literally wet and not edible plus all coleslaw and garnishing on the burger when I asked for nothing on it.
I know I've only gave a review without any details prior but I just had to update as my experience at Montana's on Upper James was absolutely amazing! A friend and I went here for dinner and the restaurant was bustling with many hungry patrons already inside. We were seated by a very nice host and was graced with a very pleasant smile of our server, Jessica. She tried her best to accommodate so many guests in the establishment including ourselves. Our food arrived and I will admit that there were a few things that were not up to par at first but Jessica and her manager did the utmost best to rectify the situation to the best of their ability. Kudos to the staff at this restaurant for making sure we were satisfied and we will be back! Keep up the good work😊
I have worked in restaurants for almost 2 decades and I am always weary of restaurant etiquette wherever I go. My server Riley was absolutely amazing, I was there just to eat and do some work and he gave me my space when I needed but always made sure to check up on me. Food was great too, nothing beats that damn fire cracker shrimp!!! Thank you Montanas for your hospitality, Michelle the GM is also a superstar and very kind and warming.
Went on wing night special. It was empty with only a few tables. Food took long to arrive, they told us they were struggling to find us Wings when they brought it. When we got the food we Didn't have utensils, water not refilled. Hard to find a server. Tried salt and pepper and honey garlic. Not the greatest wings. Restaurant is a little accessible, but Floors are super slippery.
Food was great, but the service was even better! We had the delight of having Brett as our waiter for the evening and he absolutely killed it! If waiter of the year is a thing, it belongs to him. He's in a league of his own. He always made sure we were happy, checked in with us at a tasteful interval, and his table-side manner and conversation were awesome. Don't think I've ever had such an amazing waiter in my entire life. Brett definitely helped make the Upper James location the best Montanas in the area. If you're heading out for dinner, make sure you get sat in his section.