Just had a wonderful experience trading in my IPhone .
I was dealing with the manager Ryan who was very professional and extremely knowledgeable. He made sure I knew all of my options before asking me to make a decision.
He informed me they had a promotion that gave me an amazing trade in deal for my old phone and helped me get a number of products to accompany my new phone.
He was also in touch with his district manager Mike throughout the process and Mike was very helpful as well.
I have had bad experiences in the past with other phone companies and this was the complete opposite.
I highly recommend this company and this store in particular!
Thanks again Ryan and Mike
Monica German
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June 11, 2024
I recently traded in my iPhone to up grade to a iPhone 15. Ryan was a great help and was very patient with me. He got my new phone all set up and transferred everything over. Great service. Thanks Ryan
Lexi Halsey
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June 10, 2024
I went in today with a broken phone and the service was the best EVER!!!!!!! I think his name was yukon(?) (sorry if i am spelling or saying it wrong) BUT alas!!! he literally was so awesome and the entire store was so helpful and i was able to get the last pink phone which was my dream come true !!! 10/10 service!!!
Josh Spadafora
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June 15, 2018
Store is clean and welcoming. The staff are great and better than any other location. The staff at this store do everything to ensure you as the customer are taken care of. All new staff here and all are fantastic. I'd suggest taking advantage of the Rogers MasterCard if you can when you go in. It earns you money back to pay your bill put it towards new devices etc. Enjoy this store. They're great to you and deserve the same back for sure
Hailey
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May 03, 2024
Marcus is the most helpful sales associate! He really helped me out with upgrading my phone and getting me a good plan. He was super professional the entire time.
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1400 Upper James St Unit 20, Hamilton, ON L9B 1K3, Canada
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Just had a wonderful experience trading in my IPhone . I was dealing with the manager Ryan who was very professional and extremely knowledgeable. He made sure I knew all of my options before asking me to make a decision. He informed me they had a promotion that gave me an amazing trade in deal for my old phone and helped me get a number of products to accompany my new phone. He was also in touch with his district manager Mike throughout the process and Mike was very helpful as well. I have had bad experiences in the past with other phone companies and this was the complete opposite. I highly recommend this company and this store in particular! Thanks again Ryan and Mike
I recently traded in my iPhone to up grade to a iPhone 15. Ryan was a great help and was very patient with me. He got my new phone all set up and transferred everything over. Great service. Thanks Ryan
I went in today with a broken phone and the service was the best EVER!!!!!!! I think his name was yukon(?) (sorry if i am spelling or saying it wrong) BUT alas!!! he literally was so awesome and the entire store was so helpful and i was able to get the last pink phone which was my dream come true !!! 10/10 service!!!
Store is clean and welcoming. The staff are great and better than any other location. The staff at this store do everything to ensure you as the customer are taken care of. All new staff here and all are fantastic. I'd suggest taking advantage of the Rogers MasterCard if you can when you go in. It earns you money back to pay your bill put it towards new devices etc. Enjoy this store. They're great to you and deserve the same back for sure
Marcus is the most helpful sales associate! He really helped me out with upgrading my phone and getting me a good plan. He was super professional the entire time.