Had a great experience at this location.
Tim is amazing and very helpful gentleman. He quickly went though the possible scenarios for leasing/financing and was able to offer the best deal for me.
However, this review is a big shout out to Ryan - store manager - who not only helped me to set up and trade in my device, but also stayed for an hour after working hours in the store with me to wait for the transfer of data to my new phone. That’s the sign of the best customer service skills)))
P. S. Please give him double the commission for this particular purchase 😂
sapna rani
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June 11, 2025
Excellent Service – Highly Recommended!
I recently purchased the iPhone 16 Plus and had an amazing experience thanks to Partik Patel. He was incredibly knowledgeable, patient, and professional throughout the entire process. He answered all my questions clearly, helped me compare models, and made sure I got the best deal for my needs.
What really stood out was how friendly and approachable he was—no pressure, just genuine help. The whole purchase felt smooth and stress-free. I’m absolutely loving my new iPhone, and I’m so glad I chose to buy it from him.
Highly recommend Partik Patel if you’re looking for honest advice and top-notch service!
Roza Paterson
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June 11, 2025
⭐️⭐️⭐️⭐️⭐️
Huge shoutout to Tim at Rogers on Upper James! He made the whole process of getting my new iPad super easy and stress-free. Not only did he help me pick the right one, but he also took the time to set it up and show me how everything works. You can tell he really cares about making sure customers are comfortable and happy. The rest of the team there was just as friendly and helpful. If you’re heading to Rogers, definitely ask for Tim – you won’t be disappointed!
Gary Geneva
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March 07, 2025
I had an amazing experience at the Rogers store on Upper James, thanks to Tim! He helped me upgrade to a new phone and made sure I got the best plan possible. On top of that, he was able to get me an incredible deal through Good Life, which saved me even more money! Tim’s knowledge, professionalism, and customer service are unmatched. If you’re looking for a new phone and the best deals, I highly recommend going to see Tim!
Arpan Trivedi
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March 22, 2025
Excellent Service at Rogers!
I had an amazing experience at Rogers upper james during Black Friday. The store was extremely busy, but the manager and staff were incredibly helpful and professional. I had an issue with my account, and they patiently listened to my concerns and resolved it in a very positive manner.
Despite the rush, they made sure I got the best deal and walked me through all the options clearly. Their customer service exceeded my expectations, and I truly appreciate their dedication and support.
Highly recommend this Rogers store for their excellent service and commitment to customer satisfaction!
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1400 Upper James St Unit 20, Hamilton, ON L9B 1K3, Canada
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Had a great experience at this location. Tim is amazing and very helpful gentleman. He quickly went though the possible scenarios for leasing/financing and was able to offer the best deal for me. However, this review is a big shout out to Ryan - store manager - who not only helped me to set up and trade in my device, but also stayed for an hour after working hours in the store with me to wait for the transfer of data to my new phone. That’s the sign of the best customer service skills))) P. S. Please give him double the commission for this particular purchase 😂
Excellent Service – Highly Recommended! I recently purchased the iPhone 16 Plus and had an amazing experience thanks to Partik Patel. He was incredibly knowledgeable, patient, and professional throughout the entire process. He answered all my questions clearly, helped me compare models, and made sure I got the best deal for my needs. What really stood out was how friendly and approachable he was—no pressure, just genuine help. The whole purchase felt smooth and stress-free. I’m absolutely loving my new iPhone, and I’m so glad I chose to buy it from him. Highly recommend Partik Patel if you’re looking for honest advice and top-notch service!
⭐️⭐️⭐️⭐️⭐️ Huge shoutout to Tim at Rogers on Upper James! He made the whole process of getting my new iPad super easy and stress-free. Not only did he help me pick the right one, but he also took the time to set it up and show me how everything works. You can tell he really cares about making sure customers are comfortable and happy. The rest of the team there was just as friendly and helpful. If you’re heading to Rogers, definitely ask for Tim – you won’t be disappointed!
I had an amazing experience at the Rogers store on Upper James, thanks to Tim! He helped me upgrade to a new phone and made sure I got the best plan possible. On top of that, he was able to get me an incredible deal through Good Life, which saved me even more money! Tim’s knowledge, professionalism, and customer service are unmatched. If you’re looking for a new phone and the best deals, I highly recommend going to see Tim!
Excellent Service at Rogers! I had an amazing experience at Rogers upper james during Black Friday. The store was extremely busy, but the manager and staff were incredibly helpful and professional. I had an issue with my account, and they patiently listened to my concerns and resolved it in a very positive manner. Despite the rush, they made sure I got the best deal and walked me through all the options clearly. Their customer service exceeded my expectations, and I truly appreciate their dedication and support. Highly recommend this Rogers store for their excellent service and commitment to customer satisfaction!