Just had a wonderful experience trading in my IPhone .
I was dealing with the manager Ryan who was very professional and extremely knowledgeable. He made sure I knew all of my options before asking me to make a decision.
He informed me they had a promotion that gave me an amazing trade in deal for my old phone and helped me get a number of products to accompany my new phone.
He was also in touch with his district manager Mike throughout the process and Mike was very helpful as well.
I have had bad experiences in the past with other phone companies and this was the complete opposite.
I highly recommend this company and this store in particular!
Thanks again Ryan and Mike
Monica German
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June 11, 2024
I recently traded in my iPhone to up grade to a iPhone 15. Ryan was a great help and was very patient with me. He got my new phone all set up and transferred everything over. Great service. Thanks Ryan
Lexi Halsey
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June 10, 2024
I went in today with a broken phone and the service was the best EVER!!!!!!! I think his name was yukon(?) (sorry if i am spelling or saying it wrong) BUT alas!!! he literally was so awesome and the entire store was so helpful and i was able to get the last pink phone which was my dream come true !!! 10/10 service!!!
Hailey
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May 03, 2024
Marcus is the most helpful sales associate! He really helped me out with upgrading my phone and getting me a good plan. He was super professional the entire time.
Janet A Cook
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May 15, 2024
All I can say is wow. Was at the Upper James store around lunch today. I am a senior and the service was outstanding. Answered all my questions. Gave me paperwork to take with me. Happy to deal with Rogers at this location.
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Just had a wonderful experience trading in my IPhone . I was dealing with the manager Ryan who was very professional and extremely knowledgeable. He made sure I knew all of my options before asking me to make a decision. He informed me they had a promotion that gave me an amazing trade in deal for my old phone and helped me get a number of products to accompany my new phone. He was also in touch with his district manager Mike throughout the process and Mike was very helpful as well. I have had bad experiences in the past with other phone companies and this was the complete opposite. I highly recommend this company and this store in particular! Thanks again Ryan and Mike
I recently traded in my iPhone to up grade to a iPhone 15. Ryan was a great help and was very patient with me. He got my new phone all set up and transferred everything over. Great service. Thanks Ryan
I went in today with a broken phone and the service was the best EVER!!!!!!! I think his name was yukon(?) (sorry if i am spelling or saying it wrong) BUT alas!!! he literally was so awesome and the entire store was so helpful and i was able to get the last pink phone which was my dream come true !!! 10/10 service!!!
Marcus is the most helpful sales associate! He really helped me out with upgrading my phone and getting me a good plan. He was super professional the entire time.
All I can say is wow. Was at the Upper James store around lunch today. I am a senior and the service was outstanding. Answered all my questions. Gave me paperwork to take with me. Happy to deal with Rogers at this location.