This is my first one star review, I feel bad doing it…but I must be honest. We planned a nice dinner with our sons, and decided on Toma La. The Rymal road restaurant is closer, but I saw the the Upper James location had better ratings, so I ordered from there through Skip the Dishes. Oops.
I ordered 2 separate chicken dinners, with 2 sides each, and a 6 pack of natas. I got a phone call saying they didn’t have natas or French fries and to call and cancel.
I had my two sons try to help me cancel the order, but before we were could figure it out, the food (or half of it arrived). One chicken, 3 sides, no French fries, no second chicken, no natas.
Instead of enjoying our family dinner, I found myself calling Toma La and talking to a young girl, Lovua (sic) telling me it was my fault and I made a mistake and should’ve cancelled my order. I asked to speak to someone who could help me out, but she said the answer would be the same.
The only retribution offered was to come in and get a free chicken…the cost of gas to get there. I asked about my dessert and loss of money, but I was informed it was a skip the dishes problem and to call them and figure it out.
Be careful where, and how you order.
Damien Ferreira
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January 16, 2025
So incredibly delicious.
I just wish we had a place like this where I live.
Real Portuguese food.
Andre Allen (ByAndreAllen)
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December 22, 2024
I highly recommend the chicken here. My wife and I came here on a Sunday afternoon. Service was good. Waitress was nice. Would come here again!
Suzy Arruda
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December 14, 2024
Not sure what’s going on ordered some food paid over $6.00 for fries that were refried. Terrible.The rice was terrible. Chicken was okay but full of feathers gross. Come on guys do better. Take pride in your food. Just not right super disappointed.. rather drive to the further location as the food so much better.
Michelle Robinson
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November 10, 2024
Well made food, great staff. My only issue is there is a distinct burnt plastic smell throughout. It doesn't smell good or appetizing. The food tastes the way it smells, I can't reconcile the burnt plastic is very very strong. Can be smelled from parking lot.
Our Address
1550 Upper James St #21, Hamilton, ON L9B 1J5, Canada
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This is my first one star review, I feel bad doing it…but I must be honest. We planned a nice dinner with our sons, and decided on Toma La. The Rymal road restaurant is closer, but I saw the the Upper James location had better ratings, so I ordered from there through Skip the Dishes. Oops. I ordered 2 separate chicken dinners, with 2 sides each, and a 6 pack of natas. I got a phone call saying they didn’t have natas or French fries and to call and cancel. I had my two sons try to help me cancel the order, but before we were could figure it out, the food (or half of it arrived). One chicken, 3 sides, no French fries, no second chicken, no natas. Instead of enjoying our family dinner, I found myself calling Toma La and talking to a young girl, Lovua (sic) telling me it was my fault and I made a mistake and should’ve cancelled my order. I asked to speak to someone who could help me out, but she said the answer would be the same. The only retribution offered was to come in and get a free chicken…the cost of gas to get there. I asked about my dessert and loss of money, but I was informed it was a skip the dishes problem and to call them and figure it out. Be careful where, and how you order.
So incredibly delicious. I just wish we had a place like this where I live. Real Portuguese food.
I highly recommend the chicken here. My wife and I came here on a Sunday afternoon. Service was good. Waitress was nice. Would come here again!
Not sure what’s going on ordered some food paid over $6.00 for fries that were refried. Terrible.The rice was terrible. Chicken was okay but full of feathers gross. Come on guys do better. Take pride in your food. Just not right super disappointed.. rather drive to the further location as the food so much better.
Well made food, great staff. My only issue is there is a distinct burnt plastic smell throughout. It doesn't smell good or appetizing. The food tastes the way it smells, I can't reconcile the burnt plastic is very very strong. Can be smelled from parking lot.